Refurbished Laptop FAQs India
If you're planning to buy a refurbished device, you likely have questions about quality, warranty, and support. This guide answers the most common refurbished laptop FAQs in India, so you can make a confident and informed purchase.
About Products
What Is a Refurbished Laptop?
A refurbished laptop is a pre-owned device that has been thoroughly tested, cleaned, repaired (if needed), and restored to full working condition. At VisionIT, each refurbished system undergoes 52+ quality checks to meet performance standards.
Why should I buy a refurbished laptop or desktop?
Refurbished products offer great value for money. They are more affordable than new models, professionally tested and certified, environmentally friendly, reducing e-waste.
Do the products look refurbished?
Our refurbished products are thoroughly tested for quality and reliability. While they may have minor cosmetic marks, their performance remains uncompromised, ensuring a seamless experience.
Why Buy a Refurbished Laptop in India?
Many buyers in India now prefer refurbished laptops for personal, professional, and educational use. Here’s why:
Affordable pricing (up to 60% lower than new laptops)
Includes genuine Windows licenses
Backed by a 1-year warranty
Environmentally friendly choice
This guide covers all frequently asked questions about refurbished laptops in India, helping you understand the process before you buy.
Are Refurbished Laptops Reliable?
Yes. All laptops sold by VisionIT are certified, tested for quality, and come from Microsoft Authorized Refurbisher channels. You receive a product that functions like new, with after-sales support and warranty included.
Vision IT's Shopping Experience
Rigorous Testing & Quality Checks Certified Genuine Windows Installation (as a MAR partner) Warranty & Tech Support for peace of mindYes! All our refurbished laptops and desktops come with Genuine Windows OS pre-installed.
Absolutely! We offer customization options, so you can upgrade RAM, SSD, or HDD before buying, Contact or mail us the requirement and you get the update.
Not sure which laptop or desktop suits your needs? Our experts will guide you based on your budget, performance requirements, and business needs. Just reach out, and we’ll help you make the best choice. Fill the form and get yourself a chance to connect with industry expert.
We update our inventory several times a week as new stock becomes available, ensuring a wide selection of refurbished IT products at great prices.
Business and Rental Services
Yes! Vision IT is an Elite System Integrator, supplying and maintaining IT infrastructure for businesses of all sizes. Whether you need hardware, upgrades, or full-scale IT management, we have you covered.
Yes! We offer flexible rental plans for corporates, events, training programs, and so on. Short-term or long-term—our rental solutions are tailored to your needs. Click Here
Orders & Payments
Yes, you must log in to place an order on our website. This helps us provide a smoother shopping experience and order tracking.
Browse our products online at www.visionit.in
Login or register yourself to get the price
Place your order and enjoy a hassle-free shopping experience!Yes! We provide special pricing for bulk orders, ensuring cost-effective IT solutions for schools, colleges, offices, and enterprises. Get in touch for a custom quote.
Absolutely. Every laptop from VisionIT includes a 1-year warranty, and is eligible for after-sales service across India. Our support team is available to assist you at every step.
Shipping
No, to ensure efficient processing and cost-effectiveness, we cannot modify shipping methods once an order has been placed. Please review your order carefully before confirming.
Orders returned due to an incorrect address or delivery refusal will incur a 15% restocking fee plus return courier charges. Please double-check your shipping details before placing an order.
Orders placed by 2:00 PM IST usually ship the next business day after payment approval and order verification (excluding weekends and holidays). However, delays may occur due to factory processing, payment issues, or order verification. Once shipped, you’ll receive a confirmation email with tracking details.
Same-day shipping depends on the product. Orders placed by 2:00 PM IST are usually shipped the same day, but delivery time varies based on the shipping carrier, location, transport mode, and order quantity. For details, contact us at info@visionit.in.
Yes, Customer signature is required on all deliveries!
Yes, we offer nationwide delivery across India. Whether you’re in a metro city or a rural area, your refurbished laptop will be shipped securely and tracked until it reaches you.
Delivery
Delivery times depend on your location and product availability. Typically, orders are shipped within 2-5 business days.
Yes, once your order is shipped, we’ll provide a tracking link so you can monitor your delivery in real time.
Warranty
Yes! With over 35 years of experience, we provide a warranty on our products. Warranty terms vary by product. Terms & conditions apply.
An operating system (OS) is essential for a computer to function and run programs. Units without an OS require one to operate. Software like antivirus, Microsoft Office, and DVD decoders are not included with the OS
Tax and Other Related Fees
Vision IT is required to collect and remit applicable GST based on the ship-to- address, which is usually 18% GST.
Please mail us with your query regarding this and we will check with our accounts team and get back to you. For further clarification, we can bill at 0% if your company is located in a SEZ.
Return & Replacement
We accept returns in case of a defective or incorrect product. Returns must be requested within the specified return window. Read refund policy for more details
If eligible, refunds will be processed after we receive the returned product. For more info Click here
Customer Support
Phone/WhatsApp: +91 9321384932 (Monday to Friday : 10:30 AM to 07:00 PM)Tax & other related fees
Vision IT is required to collect and remit GST based on the shipping address. Most products are subject to 18% GST, but rates may vary.
Tax exemptions may be available in certain cases. If your company is in an SEZ, we can bill at 0% GST. For other exemptions, please email us your query, and our accounts team will review and assist you.
