General

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within our served areas. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Entire Agreement

All services provided to you by Vision IT Peripherals Pvt Ltd.  a.k.a Gautam Enterprise are subject to these terms together with any previous written or verbal representations given or made by Vision IT Peripherals Pvt Ltd.  a.k.a Gautam Enterprise or any representatives of Vision IT Peripherals Pvt Ltd.

Description of Goods

All the products we sell are of a technical nature and it is not always practical or possible to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer’s themselves.

Typographical Errors

While we try and ensure that all prices on our website are accurate, errors may occur. In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund back to the original form of payment.

Privacy Policy Statement

We are committed to protecting your privacy. We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. By submitting information to Vision IT Peripherals Pvt Ltd, you consent to the collection and use of this information by Vision IT Peripherals Pvt Ltd.  a.k.a Gautam Enterprise. We do not sell, trade or rent your personal information to others, without your prior permission.

We do not store credit card details nor do we share customer details with any 3rd parties.

Delivery

We aim to deliver items ordered to you as soon possible. Units with components to be fitted please allow an extra 1-2 days. International orders are generally received in under 15 days.

To help you plan for your delivery, we will send you an e-mail with tracking details, as soon as your order has been shipped. You are also very welcome to contact us on the target delivery day, for a tracking update.

Our couriers do not work to pre-designated time slots, or contact customers prior to delivery, so someone will need to be ‘in’ from 8am to 6pm on that day, at the delivery address, to sign for the goods. Because the items we sell are high risk, our couriers are legally contracted to deliver only to the delivery address given on order. If no-one is ‘in’ at the delivery address to sign, our couriers will not normally deliver to any other address (e.g. a neighbour’s).

Please contact us for further details.

We wish that our delivery conditions did not have to be so stringent, but the IT industry is classed as ‘high theft / fraud risk’ by the Credit Card issuing banks and insurance companies, so I’m afraid that this has to be reflected in our delivery conditions – and also in our general terms and conditions, as shown below.

We ship Worldwide. International customers must request confirmation of shipping charges before buying or bidding for an item (Unless our system is automatically showing shipping charges for your destination).